Sunday, September 10, 2006

Is VoIP Good For The Home?

There is no doubt that you have heard about VoIP by now. It's made headlines and is plastered everywhere both in online and TV advertisements. Just in case you haven't caught on to the hype yet, VoIP is the abbreviated term for Voice over Internet Protocol. Voice over Internet Protocol is basically the ability to communicate on a phone over your Internet connection.

With VoIP, the promise is the ability to make local and global long distance calls at a significantly lower rate than over a plain old telephone line through your local carrier. The VoIP trend has caught on and large enterprises all over the globe are adopting this new technology to reduce their cost of business communications which may include fax, conference calling, along with streaming video applications. VoIP has been around for some time, but it has only been until recently that it has finally matured to the stage worthy of replacing everyday phone use.

At the household level, it is certain by now that you are compelled to embrace this technology somewhat, but are not sure how to go about it or even if this technology has any real benefit for your family. You are probably wondering, "How much? How difficult? Is it necessary?" This article hopefully will clear up a few unanswered questions you may have regarding this technology and maybe even excite you enough to go on out and get VoIP hooked up in your own home.

First off, you must have an Internet connection. No, not your 56k dial up connection, but an actual high speed Internet connection. This can be cable, satellite, or DSL Internet, but you will need high speed Internet for VoIP to function properly and become your new calling station. Dialup just doesn't have the capacity or speed to transfer voice digitally without significant quality loss. A company named SpeakEasy has recently come out with a new DSL product that requires no current phone line for high speed Internet if DSL is your current favorite of broadband services and if you are planning on replacing your current phone service with VoIP.

Secondly you will need what is called a gateway. The gateway is connected between your computer and Ethernet modem. The VoIP gateway is where your phone line will be plugged into. Gateways enable freedom from possible computer problems that can shut down calling capabilities or deteriorate voice quality. Computer crashes, slow memory, and many other computer problems that plague us in everyday life, you do not want to plague your ability to make phone calls.

Gateways are specifically designed for VoIP phones but adapters are available for current phones should you not want to buy a brand new phone. VoIP providers usually have the adapters available for sale so you don't have to shop around for one yourself. Before you write off buying a new phone however, video phones are the newest product line and it won't be long before this trend explodes. You may want to get your video phone so you aren't left out of exciting face to face conversations with friends and relatives when they get theirs. Packet8 VoIP has a good video phone sold separately with their services.

The services included with VoIP usually include all the convenient bells and whistles your current phone service provides including your own local VoIP telephone number, call waiting, voice messaging, 3 way calling, and more.

There are some important things to remember with VoIP before you go diving in to this feature rich voice technology. You should check with your VoIP provider for local 911 emergency coverage. Some VoIP providers charge extra on a monthly basis for both 911 and 411 access so make sure you know how much it is going to cost you before committing to a calling contract.

One last important thing to remember is that your gateway is reliant on electricity to function. This means power outages will put your phone line out of service, but then isn't your phone already only functional with electricity these days?

This article was written by Aaron Siegel of TopSavings.Net which provides consultive services for communications at the residential level all the way up to government.

Services available at the website include VoIP (Including Packet8), Internet Access (Including SpeakEasy), Long Distance, Local Phone Services, Cellular services, and more. Broadband PhonWiretapping VoIP?

VoIP has no wires. It isn’t connected to the Public Safety Answering Point System (911) and a local operator using switchboard technology can’t trace it. It is a completely different infrastructure than PSTN- the Public Switched Telephone Network. Yet, the FCC and the FBI would like to apply the same rules to VoIP as it does to every other telephone service.

What would Alexander Graham Bell say? The monopoly is over for the telephone industry- so I thought- yet it appears that there is still a monopoly on the infrastructure of what condones a telephone system.

VoIP is Voice over Internet Protocol. It is not the same technology in any way, shape, or form as your local telephone service. Using your Internet High Speed connection and transmitting audio in the form of “packets” over your IP to another computer, VoIP user, or a standard telephone on the PSTN network conduct it.

VoIP technology has existed for some time, but is now being recognized by the mainstream as a viable alternative to standard telephone service. You may wonder why some would even want to leave behind the telephones our Great-Grandparents knew and loved and opt for these wireless replacements, yet the reasons and facts are clearly visible.

VoIP offers many benefits, features, and cost savings that are not offered with standard telephone service. For instance, Voice Mail, Call Forwarding, Call Waiting, Three Way Calling, and Call Transfer, are often included in your basic VoIP package at no additional cost. Users also appreciate the flexibility and freedom offered with using your Internet connection to not only handle your telephone needs, but your E-mail needs, Video and Web cam needs and Web application needs as well. VoIP can offer this integration and it has proved extremely beneficial to small business owners. All of these benefits have contributed to the rise and popularity of VoIP services.

However, this technology is not without its flaws. For instance, there is a big problem with the integration of VoIP technology and the Emergency 911 system. The Emergency system has been developing for many years, based upon the PSTN networks. Everyone knows that in case of an emergency, they can call 911 and help will be on the way. Yet, not was the case with many of VoIP’S early customers. Unfortunately, due to the fact that VoIP is wireless, 911 had no way of tracing VoIP calls. The US government’s response to the issue seems short of shutting down VoIP in favor of landlines. However, the FCC ruled that customers will be required to sign a statement that they acknowledge that their 911 services may be impaired due to VoIP. VoIP providers have responded by incorporating Enhanced 911 services and for allowing users to call and register their personal information with 911. Yet the fact remains, that a 911 operator cannot trace the VoIP call back to the location of the user.

Time will tell where the Emergency debate will end up. But for now, it is recommended that VoIP users maintain a landline phone or cell phone solely for the ability to have direct access to 911 if needed.

Now, 911 isn’t the only problem that Uncle Sam has with VoIP. He is also upset that he can’t “tap in” and listen in on potentially dangerous calls. How do you wiretap the wireless? Well, VoIP is the same technology, Packet Switching, which is used by E-mails, gamers who are communicating, Instant Messaging services and Video Email programs. To tap the phone line seems a little contradictory, since there isn’t a phone line, but we all understand that Uncle Sam must do what he must do.

Where these rulings will take the nature of VoIP is anyone’s guess and only the future will tell for sure. Yet we can rest assured that while VoIP continues to gather strength and become a formidable force in the telecommunications arena, that products will change, services will be enhanced, and many of the issues will be addressed and resolved.

Until then, remember to work with your service provider, register with 911, enjoy your VoIP service, and don’t take advantage of your VoIP provider by conducting illicit activities because you think they can not be traced.

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